x-axis stepper motor problem


The x-axis stepper motor on my gigabot3+ has crapped out (I think). The motor just moves back and forth in tiny increments instead of the way it should be moving. I've uploaded a video here so that you can see what exactly the motor is doing when trying to home the x-axis. Is this something that requires a motor replacement? I have placed an order for a replacement motor. 


I have not given the motor very much use, either. Any ideas why the motor might be crapping out without much use?  



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